Privacy Policy
Last updated: June 25, 2026
This Privacy Policy explains how Diamond Designz Detailing LLC ("Diamond Designz," "we," "us," or "our") collects, uses, and protects information when you visit diamonddesignzqc.com, contact us, or use our auto detailing and rental services.
Information we collect
- Contact information you give us — your name, phone number, and email address when you call, text, message, or book.
- Vehicle and service details — make, model, size, condition, and the service you request.
- Communications — the content of messages, calls, and requests you send us.
- Basic site data — standard information your browser sends (such as device type and pages viewed) used to keep the site working and improve it.
How we use your information
- Respond to your inquiries and schedule, perform, and follow up on your service.
- Send appointment confirmations, reminders, and service updates.
- With your consent, send offers, promotions, and reactivation reminders.
- Operate, maintain, and improve our website and business.
Text messaging (SMS) program
By providing your phone number and opting in, you agree to receive calls and text messages from Diamond Designz Detailing related to your inquiry, appointments, and (where you consent) promotions.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Opting out of texts will not affect your ability to receive service.
We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes.
How we share information
We do not sell your personal information. We share it only with service providers who help us run the business — for example, our scheduling, customer-management (CRM), and messaging platforms — and only as needed to provide those services. We may also disclose information if required by law.
Data retention
We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may ask us to delete your information (see below).
Your choices
- Opt out of texts any time by replying STOP.
- Ask us to access, correct, or delete the information we hold about you.
- Ask us to stop sending promotional messages.
Children's privacy
Our website and services are not directed to children under 16, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised.
Contact us
Questions about this policy or your information? Call or text us at 309-910-8032 or visit diamonddesignzqc.com.